Question 1

What is eFiling.us?

Accepted Answer

eFiling.us is a done-for-you court e-filing service. We're not software — we're a team that handles all your e-filing needs. Simply email us your documents, and we file them with the appropriate court.

Question 2

How do I get started?

Accepted Answer

Sign up for a free trial, then email your documents to your dedicated submission address. Our team handles everything from there.

Question 3

Which courts do you support?

Accepted Answer

We support e-filing in 50+ jurisdictions. Contact us if you have specific jurisdiction requirements.

Question 4

Do I need to install any software?

Accepted Answer

No. There's no software to install, no portals to learn. Just email your documents or upload them through our simple web portal.

Question 5

How much does it cost?

Accepted Answer

Plans start at $199/month for up to 25 filings (Basic). We also offer Standard ($399/mo for 60 filings), Advanced ($599/mo for 100 filings), Professional ($1,199/mo for 225 filings), and Enterprise ($1,999/mo for 500 filings). All paid plans include a 5-day free trial. We also have a free tier with 5 free e-filings.

Question 6

Are there any hidden fees?

Accepted Answer

No hidden fees. Court filing fees are passed through at cost. Overages beyond your plan limit are $4 per filing.

Question 7

Do unused e-filing credits roll over?

Accepted Answer

Yes. Any unused credits roll over to the next billing cycle, so you never lose what you've paid for.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. No long-term contracts. Cancel anytime with no penalties.

Question 9

How quickly are documents filed?

Accepted Answer

Most documents are filed within 1–3 hours, though some filings may take up to 24 hours. Rush and emergency filing options are available when timing is critical.

Question 10

What if a filing is rejected?

Accepted Answer

Our team reviews all documents before submission to minimize rejections. If a rejection occurs, we work with you to correct and refile at no additional cost.

Question 11

How do I contact support?

Accepted Answer

Email support is available on all plans. Standard and Enterprise plans include phone support and dedicated account representatives.

Question 12

What file formats do you accept?

Accepted Answer

All documents must be submitted in PDF format to ensure proper formatting and successful court filing.

Question 13

How do you protect my documents?

Accepted Answer

All documents are encrypted in transit and at rest using bank-level encryption. We follow strict confidentiality protocols and never share your information.

Question 14

Are you compliant with court requirements?

Accepted Answer

Yes. Our team stays current with all court e-filing requirements and ensures every filing meets jurisdiction-specific standards.

Question 15

Where is my data stored?

Accepted Answer

All data is stored on secure, US-based servers with SOC 2 compliant infrastructure.

Frequently Asked Questions

Getting Started

Pricing & Billing

Service & Support

Security & Compliance

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